Fantastic Customer Service!
To whom it may concern,
I did not get the name of the person who helped me get a replacement X3, RMA 5166. He was very helpful in determining the probable cause for the light not working. I just wanted to thank you for the fantastic customer service! I was very surprised to receive a package from UPS yesterday afternoon which was the new X3 and shirt. More so because I just mailed the malfunctioning light the day before and was not expecting a replacement for at least a week. Wow! The replacement light works great while playing with it for a short while last night. I will recommend your awesome flashlights and service to all my friends.
Regards, John Yanagida Honolulu, HI
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